The Six Sigma Way – Peter S. Pande

Keywords List

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Summary

• Upon its publication in 2000, The Six Sigma Way was among the very first books to clearly explain the impressive benefits of Six Sigma’s improvement-driven and customer-centric approach to business leaders and managers.

• It revealed how GE, Motorola, and other companies used Six Sigma to fine-tune products and processes, improve performance, reduce costs, build customer loyalty, and increase profits.

• Corporate leaders around the world heeded the call and began implementing the tools of this world-changing performance improvement.

• In short, this book changed the world of business and organization improvement forever.

• Now, this author dream team has revisited the subject to bring you fully up to date about how Six Sigma has been used―for better and for worse―during the past 14 years.