Measuring Business Performance – Eddie Davila

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Summary

• All organizations are looking for that perfect metric—the one data point that will tell them everything they need to be successful.

• Companies can make a ton of errors in measuring themselves, but developing better metrics can be challenging.

• In this course, instructor Eddie Davila explains why it's important to measure performance and highlights some of the most common errors in measuring your own company's performance.

• He explains what makes a good metric, how to evaluate your current measurement system to see if it aligns with your organization's goals, and how you can develop and test a system of measurement from scratch.

• Along the way, he also covers the importance of data visualization tools such as dashboards and infographics.